Frame The Dream terms and Conditions

Version 1.2 - Updated 13 March 2025 at 10:00 AM  AEST

Office of the Australian Information Commissioner (OAIC), the external independent privacy regulator, at:

Office of the Australian Information Commissioner (OAIC)
GPO Box 5288 Sydney NSW 2001
Website: https://www.oaic.gov.au
Phone Number:1300 363 992
Email: enquiries@oaic.gov.au

1. Introduction
Welcome to FrameTheDream.

FrameTheDream is a branch under Feedyblockz Australia.

 (“we”, “our”, “us”), a local online business listing platform that allows businesses to list their services and products, and allows users to find and interact with those businesses. By accessing or using our website, platform, or any associated services , you agree to be bound by these Terms of Service & User Agreement (“Terms”). Please read them carefully as they govern your use of our services.

If you do not agree with any of these terms, you should not use our Site.

Effective Date: Jan 2025

We run a moral business platform rooted in respect for community norms, prioritizing ethical practices, transparency, and fostering meaningful and positive business, social connections for growth, sensitiation and developement.

1. Acceptance of Terms
By accessing or using FrameTheDream, you agree to these Terms and Conditions. If you do not agree, you must immediately discontinue using our website.

Eligibility
To use our Site, you must be at least 18 years old or have the legal authority to enter into a binding contract. By using the Site, you represent and warrant that you meet these requirements.

Account Registration
To list your business or access certain features on the Site, you may be required to create an account. You agree to provide accurate and complete information when registering and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

User Responsibilities
As a user of the Site, you agree to:

Use the Site only for business and lawful purposes and not for any illegal or unauthorized activities.
Provide accurate and truthful information when creating an account, sumitting your contents, or interacting with other chanels.
Respect the intellectual property rights of other users, including copyrights, trademarks, and other proprietary rights.
Not engage in any form of harassment, abuse, or spamming through the platform.
Comply with all applicable laws regarding consumer protection, advertising, and business practices.
Is insultive, provocative, or inflammatory.

Promotes hate speech, violence, or any form of abuse.

Contains offensive language or imagery targeting individuals or groups.

Violates any local or international laws..

User Rights
Under the Privacy Act 1988, we give you the full right to:

Access and update your personal information.
Request that we correct or delete inaccurate or outdated data in cases where you cannot.
Withdraw consent for marketing communications (if therfe is) at any time. To exercise your rights, please contact us at support@framethedream.com.au

Content Listings:
By using our software as a Service, you agree to comply with the Australian Consumer Law (ACL), which ensures that consumers are protected from false or misleading information. Content listing on our platform must provide accurate, honest details about their services or products. We hold listed businesses accountable for ensuring that all claims made are truthful. Consumers are entitled to clear and accurate information, 

If you are a content Creator, you agree to:

Provide accurate and complete information about your content, 
Ensure that your listing does not contain any false or misleading information or deceptive claims.. You are responsible for ensuring the accuracy and legality of your listing content.
Contents must comply with local regulations in their area of operation.

Not post or promote any illegal, offensive, or harmful content, including content that violates the rights of others or contains discriminatory, racist, or harmful language.
Ensure that all information provided is accurate, lawful, and does not infringe on intellectual property rights.

Contentss must not contain fraudulent, misleading, or deceptive claims.

Content Ownership and Copyright
Your Content: As a user or business, you retain ownership of the content you upload to the Site (e.g., descriptions, photos, logos). However, by submitting content, you grant us a non-exclusive, rights to display, and distribute such content on the Site for the purpose of operating the platform and promoting the services.
Our Content: All content on the Site that is not uploaded by users (e.g., design, text, images, logos, and trademarks) is owned by us and is protected by copyright and intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our explicit permission.
We reserve the right to remove or suspend any business listing that violates these Terms or is found to be harmful or misleading to users.

 Consumer Protection and Accuracy

Accuracy of Information: We strive to ensure that the information provided on the Site is accurate and up to date. However, we do not guarantee the accuracy or completeness of any business listing or content provided by users or third parties. Businesses are responsible for the accuracy of their own listings.
No Endorsement: Listing a business on the Site does not constitute an endorsement or guarantee of its products, services, or practices. Consumers should exercise their own judgment and discretion when interacting with listed businesses.
User Reviews: Users may leave reviews or feedback about contents listed on the Site. You acknowledge that these reviews are based on personal experiences and opinions, and we do not guarantee their accuracy or completeness.
Payment and Fees
If your contents involves payment for premium features or services, you agree to pay any applicable fees as specified on the Site. All payments must be made using the payment methods supported by the Site. You agree that fees are non-refundable, unless otherwise specified in our Refund Policy. (please also check our refund policy page).

 Termination

We reserve the right to suspend or terminate your account and remove your business listing at any time, without notice, if we believe you have violated these Terms or engaged in harmful conduct. You may terminate your account at any time by contacting us or using the account cancellation feature on the Site.

Privacy and Data Protection
Your use of the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to our data practices as described in the Privacy Policy. PLease do check our privacy policy Page as well for details.

Governing Law
These Terms are governed by and construed in accordance with the laws of Western Australia and Australia at large, . Any disputes arising out of or in connection with these Terms shall be resolved in the courts of [Western Australia and Australia at large.

Changes to These Terms
We reserve the right to modify, update, or change these Terms at any time. Any changes will be posted on this page with the updated date. By continuing to use the Site after the changes are posted, you agree to be bound by the revised Terms.

 
4. Prohibited Content
Users may not upload, list, or share content such as:

Illegal Goods and Services

Sale or promotion of weapons, illegal drugs, counterfeit products, or unlicensed services.
Hate Speech and Discrimination

Content that promotes violence, hatred, or discrimination based on race, religion, gender, or other protected characteristics.
False or Misleading Information

Fraudulent claims about products, services, or business credentials that can mislead consumers.
Obscene and other Material

Any explicit adult content that violates community standards or classification rules.
Privacy Violations

Sharing personal information without consent, including customer data or sensitive records.
Copyright or Intellectual Property Infringement

Unauthorized use of trademarks, logos, or copyrighted content belonging to others.
 
7. Reporting Violations
If you encounter content or behavior that violates these Terms and Conditions, please report it to our support team at support@framethedream.com.au

8. Disclaimer
Accuracy of Information

"Whle small Africa monitors and check on the accuracy of busnesses listed on our site, we however We do not guarantee the accuracy of these business information or content provided by third parties on this platform. Users are advised to verify details independently before making decisions."
Third-Party Responsibility

"The platform is not responsible for the products, or services of businesses listed.  engagements with listed businesses are solely at the user’s discretion and risk."
No Endorsement

"The inclusion of a content does not constitute an endorsement, recommendation, or approval of the business or its offerings by the platform."
Content Moderation

"While we strive to monitor content, we do not assume responsibility for user-generated content and reserve the right to remove or edit listings that violate our terms and conditions."
Changes and Availability

"The platform and its content are provided 'as-is' and 'as-available.' We reserve the right to modify or discontinue the platform at any time ." n case of dscntnuation, we make sure they are are no pendng services to render meaning, no more new requests will be taken after the dscontnuation time is period is enable. Users will be informed.
 

Advertising Code of Practice

At FrameTheDream, we are committed to maintaining a transparent, trustworthy, and ethical platform for all creators and users. To ensure fair practices and protect the integrity of our platform, all advertisements and business listings must adhere to the following guidelines:

Honesty and Accuracy
All information provided in advertisements and listings must be truthful, accurate, and not misleading. False claims, exaggerated benefits, or deceptive content are strictly prohibited.

Respectful Content
Advertisements must respect cultural, social, and community values. Content that is offensive, discriminatory, defamatory, or promotes hate speech, violence, or illegal activities will not be accepted.

Compliance with Laws
All ads and listings must comply with local, national, and international laws, regulations, and industry standards, including consumer protection and data privacy laws.

Intellectual Property Rights
Advertisers must ensure they have the legal right to use any images, logos, trademarks, or copyrighted materials included in their listings.

No Misrepresentation
Businesses must not impersonate other companies, use deceptive branding, or falsely represent affiliations, partnerships, or accreditations.

Sensitive and Restricted Content
Content related to controversial subjects such as politics, religion, gambling, adult services, or other sensitive topics is subject to additional review and may be restricted or declined at the platform’s discretion.

Right to Refuse or Remove
FrameTheDream reserves the right to review, modify, or remove any advertisement or listing that violates this Advertising Code of Practice or is deemed unsuitable for the platform, without prior notice.

Amending or Cancelling of contents or Services

At FrameTheDream, we aim to provide flexibility for our users. Users have ful rights and contro over the contents they uplaod on our platform If you wish to amend or cancel  any submited contents, you can do this anytime, In

Cancellations made after the 7-day notice period may not be eligible for a refund.  Please review your content carefully before submission to avoid unnecessary changes or charges.

Complaints and Copy Rights Dispute;

If you believe that any content on our platform infringes your copyright, please contact us with a detailed notice. Your request should include a description of the copyrighted work, a link to the allegedly infringing content, proof of ownership (such as registration certificates, original files, or other supporting documents), and your contact information. You may also include a statement under penalty of perjury that you have a good faith belief that the use of the material is unauthorized. Once we receive a valid request, we will review it and take appropriate action, including removal or dispute resolution. Please send your notice to support@framethedream.com.au

Thank you for using FrameTheDream. Together, we can create a respectful and thriving online community.